Ep. 26: Jeff Green, CIO at Strike, Handling Pressure, Leading Calm, and Building Trust

Jeff Green, CIO at Strike, joins Cesar Jimenez to talk about the overlooked skills that shape strong technology leaders. Jeff explains how starting on the help desk sharpened his emotional intelligence, communication style, and ability to handle high-pressure situations. He shares why listening closely, reading tone, and responding with empathy often matter more than technical expertise. The conversation also covers how Jeff identifies and develops talent, why feedback should never come as a surprise, and how IT leaders can align technology decisions to real business outcomes. Jeff closes with his perspective on AI literacy, critical thinking, and the skills leaders must continue to develop as technology evolves.