Ep. 22: Jim Bailey, SVP and CIO at UPS Industrial Services, Lead Through Change, Building Trust
Jim Bailey, SVP and CIO at UPS Industrial Services, joins host Cesar Jimenez to share his journey from IBM intern to global technology leader. Jim explains why great CIOs start with people, not tools, how to connect technology to real business outcomes, and why failure, resilience, and clear communication are essential in any transformation. This episode is for emerging leaders who want to lead through change, earn trust, and build teams that are ready for what comes next.